dig88 Terms and Conditions
Before using this platform, please read all of dig88's rules, conditions, and policies carefully — our goal is full transparency regarding your rights and responsibilities.
Welcome to the dig88 platform. These Terms and Conditions ("Terms") form a legally binding agreement between dig88 ("Platform", "we", "us") and each individual who uses the platform ("you", "user"). By accessing this website or app, creating an account, or using any service, you are considered to have fully read, understood, and agreed to these Terms.
If you disagree with any part of these Terms, please refrain from using our platform. dig88 reserves the right to change or update these Terms at any time. Continuing to use the platform after changes take effect will be treated as your acceptance of the updated Terms.
1. Eligibility and Account Registration
1.1 Age Requirement
To create an account and use the services on dig88, you must be at least 21 years of age. This platform is only for those aged 21 or older. We may request identity documents or relevant proof of age verification at any time. Providing false information about your age will result in immediate account closure and all balances may be forfeited.
1.2 One Account Policy
Each user may operate only one account. Creating multiple accounts by the same individual is strictly prohibited. Where multiple accounts are operated from the same household or residence, dig88 reserves the right to carry out appropriate verification. If multiple accounts are used to abuse bonuses or attempt fraud, all accounts will be closed.
1.3 Providing Accurate Information
At the time of registration, you must provide true, complete, and current information. Your name, address, phone number, and payment method details must be accurate. Providing false or misleading information may result in account suspension or cancellation, and withdrawal processing may be delayed.
1.4 Account Security
It is your responsibility to keep your username and password completely confidential. You are solely responsible for all activity carried out from your account. If you suspect unauthorized access to your account, notify our support team immediately.
2. Deposit and Withdrawal Policy
2.1 Accepted Payment Methods
dig88 currently supports the following payment methods:
- bKash
- Nagad
- Rocket
- Bank Transfer
Payment cannot be made through any method other than those listed. All transactions will be completed in Bangladeshi Taka (BDT / ৳).
2.2 Minimum Amounts
Minimum Deposit: ৳500 (per method)
Minimum Withdrawal: ৳500
Withdrawal Processing Time: Completed within 10 to 45 minutes.
2.3 Deposit Terms
All deposits must be made from a payment account registered in your own name. Deposits from third parties will not be accepted and such transactions may be cancelled without a refund. dig88 reserves the right to investigate and hold any suspicious deposits.
2.4 Withdrawal Terms
Before requesting a withdrawal, your account must have a sufficient balance and any active wagering requirements must be met. Withdrawals may be delayed if identity verification (KYC) has not been completed. Withdrawals will be made through the same method used for the original deposit.
3. Bonuses and Promotional Offers
3.1 Welcome Bonus
dig88 offers new members a 150% welcome bonus on their first deposit, up to ৳20,000. To receive this bonus, a 15x wagering requirement must be met. This means you must wager 15 times the bonus amount before the bonus balance becomes withdrawable.
3.2 General Bonus Terms
- Each bonus offer has its own validity period, wagering requirements, and maximum withdrawal limit.
- Not all games can be played with bonus funds — the list of eligible games will be specified in the detailed terms of each offer.
- Bonus funds cannot be transferred to another user.
- If the real money balance runs out before the bonus conditions are met, play will continue using the bonus balance.
- dig88 reserves the right to withdraw or modify any bonus, though prior notice will be given for ongoing bonuses.
3.3 Bonus Abuse
If dig88 detects any form of abuse, manipulation, or attempts to drain bonuses through patterned betting on the bonus system, the relevant bonus will be cancelled and dig88 reserves the right to suspend the account.
4. VIP Program and Cashback
dig88's VIP program has four tiers. Weekly cashback benefits apply at each tier:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
Progression to a higher VIP tier depends on your gaming activity and engagement with the platform. dig88 reserves the right to grant, change, or cancel VIP membership. Cashback is provided as cash and wagering requirements may apply.
5. Gaming Rules and Fair Play
5.1 Game Results
All games offered on dig88 are operated in a fair and transparent manner. Verified Random Number Generator (RNG) technology is used to determine game outcomes. If a technical error occurs in any game result, the related bet may be cancelled.
5.2 Prohibited Activities
The following activities are strictly prohibited:
- Hacking accounts or attempting unauthorized access to another person's account
- Placing bets using bots or automated software
- Collusion (cheating in coordination with other players)
- Attempting to exploit the system through manipulation
- Money laundering or transacting with funds from illegal sources
5.3 Technical Issues
If a game is interrupted mid-session due to loss of internet connection or any other technical issue, dig88 will review the game logs and take appropriate action. In situations caused by technical errors, dig88's decision is final.
6. Account Suspension and Closure
6.1 Closure by User
You may request to close your account at any time. You should withdraw any remaining balance before closing the account. After voluntarily closing your account, a request must be submitted to register again.
6.2 Suspension or Closure by dig88
dig88 may suspend or close an account in the following circumstances:
- If these Terms are violated
- If false or fraudulent information is provided
- If suspicious financial activity is detected
- If security concerns arise
- If required for legal or regulatory reasons
7. Responsible Gaming
dig88 is deeply committed to responsible gaming. We encourage all players to set limits on their entertainment. Various self-regulation tools are available on our platform:
- Setting deposit limits (daily, weekly, monthly)
- Setting session time limits
- Temporary or permanent self-exclusion
- Reality check breaks
If you are experiencing problems related to gambling, please visit our Responsible Gaming page or contact our 24/7 support.
8. Privacy and Data Protection
To learn more about how your personal information is collected, stored, and processed, please read our Privacy Policy. dig88 uses SSL encryption and advanced security measures to keep your information safe. Your personal information will never be sold to third parties.
9. Limitation of Liability
dig88 operates as an entertainment platform. Gambling involves financial risk and dig88 will not be liable for any financial losses. dig88 will have no liability in the following circumstances:
- If a game is interrupted due to loss of internet connection
- If service is disrupted due to third-party technical failures
- If account security is breached due to the user's own negligence
- If service is unavailable due to force majeure (unavoidable circumstances)
10. Dispute Resolution
If you have any dispute or complaint, first contact our 24/7 support team via live chat or email. We review all complaints seriously and aim to provide a resolution within a reasonable time. If a resolution cannot be reached through our internal process, both parties may jointly pursue alternative dispute resolution.
11. Changes and Amendments
dig88 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform. Continuing to use the platform after changes have been made will be treated as your acceptance of the new Terms. It is therefore recommended that you visit this page regularly.
12. Contact
For any questions or comments regarding these terms and conditions, please contact us:
Live Chat: 24 hours a day, 7 days a week, support in Bengali
Email: [email protected]